| Have a question you could not
find answer to? Please let us know through the Feedback link. Also please
remember to visit"Tips for posting effective listings" |
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| Tips for posting effective
listings |
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| What is Classifieds? |
The Classifieds section of the
bracNet portal allows users to display advertisements for goods and services.
Classified advertisements are a worldwide accepted and popular type of
advertisement. They are similar to what you see in the daily newspapers,
for example, in Ittefaq Page 4. Using classified listings, you can receive
responses from buyers and negotiate with them to get the best deal. It is
just like the newspaper advertisements, e.g, the advertisements for tuition,
matrimonial, to-let, etc. in the daily newspapers ONLY BETTER!
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| What can I buy or sell through
bracNet classifieds? |
Anything, as long as it's a legal
and socially acceptable product. For example, you can post an
advertisement for offering or seeking private tuition, for renting out your
apartment, for selling an used/re-conditioned car, for selling old
books/concert tickets/ old furniture/ broken fridge/air conditioner, etc.
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| Why should I post advertisements
in the bracNet site? |
The bracNet side provides multiple
advantages over other media classifieds:
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It is FREE! You can post as many items as you want -ALL FREE OF CHARGE.
There is no hassle of prepaid cards.
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You can post new items, update your existing posts anytime anywhere, as long as
you have access to the internet. No need to physically come to our office.
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You can post pictures which will help to make your advertisement more
descriptive
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You can write as much as you want to in order to describe the product -you are
not restricted by word or space limits!
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You can give feedback about a seller/buyer which you cannot in a newspaper. For
example, if a seller did not give you a product that performed as well as he
had promised it would, you can give a negative rating to the seller as well as
notify bracNet from the site. If bracNet receives repeated GENUINE
negative comments about a seller, that seller's account will be
terminated. Furthermore, other potential buyers will hesitate to buy
anything from a seller who got a bad rating.
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Advertisements in general help you attract buyers and increase your revenue.
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| Why should I buy items from the
bracNet classifieds? |
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You can search for the exact item you want as opposed to newspaper classifieds
where you have to read through all advertisements to find the desired
one. So, finding your desired item is faster and easier. The site is
constantly getting new listings, so at any point of time, you get many
listings. Since posting an item is free, we get large number of advertisements
-giving you a wide array of items across different categories to choose
from. For example, you will find listings for car, old books, jewelery
etc.
Please note that you are NOT buying an item from bracNet. We are just
providing you with the contact information of somebody who wants to sell an
item.
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| Who is this service being offered
for? Is this service limited to Dhaka based users? |
| This service is open for anybody
anywhere to use. All you need is access to the internet, such as at home, in a
cyber café, at university computer labs and from any location, such as,
Rajshahi, Chittagong, Khulna, Dhaka, etc |
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| Do these advertisements cost
anything? |
No. Posting your advertisements in
bracNet is ABSOLUTELY FREE. You can post an unlimited number of
advertisements free of cost.
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| How do I sign-up/post? |
To post an item:
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Click on "New User Signup" from the classifieds homepage.
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Click on Corporate user, if you have a company or General user, if you are an
individual.
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Fill out the form.
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Read through the User Agreement, accept it and click on submit.
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After clicking Submit, you will be taken to page which says "User has been
created successfully". Click on 'My Account" to log into your account
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This is the page you will see every time you log in. This page displays all the
posts you have made to date, the information that others see about you, etc.
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If you wish to post an item, choose the category your item best fits and click
on the link on the right hand side of your page. If you are unsure where
to place your item, click on 'Others'. Remember it is important to place
your item in the correct category for other users to find our posting.
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Fill up the different fields required in the form. You need to include a
heading for your advertisement, location of your item, the price and whether
you are willing to negotiate with the price, condition of the item and
quantity, where applicable.
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Include an image with your posting if possible. Remember: Your item image
should be in JPEG (.jpeg, .jpg), GIF (.gif) and .bmp format only.
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Click submit.
ALSO PLEASE REMEMBER TO VIEW OUR TIPS SECTION TO FIND OUT MORE ON HOW TO PROVIDE
EFFECTIVE ADVERTISEMENTS.
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| How many items can I sell at a
time? |
| As many as you want to! There are
no limits on the number of posts a user can have. |
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| How long does my listing stay on
the site? |
Your listing stays live (online)
for as long as you want. However, we urge you to 'close' your post as
soon as your items are sold.
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| How do I make changes to a post I
already made? |
If you want to edit a submitted
post, you should log on to your account. "My Account" page displays list of
your active posts. Just Click on the "Edit" button next to the post you want to
edit. Make changes and submit.
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| Is it possible to withdraw a
listing I placed? How? |
Yes. You log in to your account.
In the "My Accounts" page, you will see a list of your posts. Click on the
'closed' button next to the listing you want to withdraw. It will be removed
from the system after 24 hours.
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| How do I pay or get paid for the
items I am posting advertisement for? |
It is up to you how you chose to
get paid. Upon discussion with your buyer, you can take cash or check payments
directly from him/her. bracNet does not provide any payment services and does
not act as any intermediary to help you get paid. bracNet DOES NOT ENSURE
PAYMENT OF PRODUCTS SOLD.
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| Are prices negotiable? |
It is up to you to decide whether
you want the price of an item to be negotiable or not. You may list an
approximate price or the exact price of the item you want to sell.
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| Do I need to create an account in
order to buy something? |
Yes. You may be able to
browse the ads listed through the classifieds section without signing up, but
in order to view the information of the advertiser and to make a transaction,
you will need to login. Remember, signing up is quick and free of charge.
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| How can I get seller's contact
info? |
You will need to log in to your
account to view the seller's contact information.
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| How do I list my interest to buy
something? |
In the same way as you post
listings for something you want to sell.
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After logging in to your account, choose the category "Wanted".
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In the Heading field, please mention the name of the product you want.
The more specific you are, the easier it will be for people to locate your
listing.
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Provide a description of the product that you want. For example, if you are
looking for a Motorola mobile set, you could describe the exact model such as
"Motorola Handset xyz Model", the condition of the item, quantity, color and so
on.
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You may also include a picture of the item you are looking for.
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| Are the listings authentic? |
The users are solely responsible
for the listings they provide. bracNet does not edit the listings. However,
bracNet does reserve the right to delete any listings of illegal or socially
unacceptable products or services.
bracNet DOES NOT PROVIDE ANY GUARANTEE FOR THE QUALITY OR AUTHENTICITY OF
THE PRODUCTS LISTED HERE.
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| What is the guarantee that the
seller will deliver the item as it has been described on item listing? |
There is absolutely no guarantee.
Just the way anyone can put advertisements on newspapers, anyone can list items
on bracNet which they do not have. When you contact a seller, please review the
item carefully before making any payment.
If you find a seller to be dishonest, please inform bracNet immediately. Please
fill out the feedback form for the seller from the bracNet site. MAKE
SURE to also fill out the feedback form to bracNet. In the bracNet feedback
form, please specify clearly the sellers username, any contact info (mobile #
compulsory) and any other information that will help us identify the user
easily.
We take genuine reports from bracNet members very seriously. Too many negative
feedbacks may result in termination of a member's account. However, bracNet
DOES NOT TAKE ANY RESPONSIBILITY FOR ANY CONTENT POSTED BY USERS HERE NOR DOES
bracNet GAURANTEE SUCCESSFUL COMPLETION OF ANY TRANSACTION. Like
newspapers, we are unable to provide this guarantee.
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| I forgot my password, how can I
retrieve it? |
To retrieve your lost password, go
to the classifieds homepage and click on "Forgot Password" link on the top left
corner of the page. There are 2 ways you can retrieve your password:
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If you provided us with your email address, just type in your username and an
email will be automatically sent to the email address we have in your account.
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If you provided us with your mobile number: Please SMS us (at our number)
the following message "Forgot password for user account: xyz". We will SMS you
your password within the next 24 hours. Please note that in case of the mobile
scenario, there is the risk that somebody else (besides you) sends the SMS from
your mobile and retrieves your password. So, we strongly encourage all users to
provide us with their email addresses
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| Can I respond/interact with the
seller after I bought the item? How do I rate the seller? |
Yes, you can. In fact we
recommend that you do. As a responsible buyer, you should provide feedback to
the seller after you completed a transaction. Please read FAQ Q23: "How
can I give feedback on my buyer?" to find out the steps involved in providing
feedback.
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| What is rating a seller? |
Ratings are a way to let people
know of your experience with the person you sold an item to or bought an item
from. If the person was punctual, nice, friendly and honest about the
condition of the item he sold to you, you should give him a good rating.
Since, these experience are subjective, we have also kept a Comment form where
you can describe the experience in words. If you had a very negative
experience with a trader, we suggest that you also fill out the "File a
complaint against a trader" form from the Feedback link in the Classifieds
homepage.
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| Why is feedback important? |
Feedback is very important for us
to provide you with a dependable marketplace. We take feedback very seriously
and will terminate user accounts that receive too many negative feedbacks.
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| How can I give feedback on my
buyer/seller? |
There are two areas where you can
provide feedback.
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You have to be a registered user to provide feedback. If you are not,
then please sign up first. Then login to your account. Then from
the Advanced search option, you can do a search by your traders name to find
the items he is selling. Click on any one item to view its details.
In the details page, you will find a link next to his name in the Contact Info.
Section "Rate this Seller". Fill out the form, submit. .
If you had a very negative experience with a trader, we suggest that you also
fill out the "File a complaint against a trader" form from the Feedback link in
the Classifieds homepage. We suggest that you use this form ONLY if you
had an extremely negative experience working with the trader.
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| Tips for posting effective
listings
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Choose the right category
Buyers go directly into the category they are interested in. So it is
very important that you enlist your item under the right category
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If you are confused about which category your item should go into, browse
around bracNet's classified section -you will get an idea of what items are
being enlisted under what category.
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If you feel strongly that your item does not fall into any of the existing
categories, you should choose "Other". Make sure to describe it very well in
the Title and details field so that people understand easily what it is.
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Be as specific as possible in the Title description.
The idea is to make your title most self-explanatory and distinctive
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For example, when you are selling a mobile handset, mention the handset brand,
model# in the title as opposed to just saying "mobile handset for sale"
E.g., "Nokia 6681"
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Be honest about the product quality. Most items sold here are second hand
-so in most of the cases, you are selling it off, because something is wrong!
Please mention that. That way the buyer will give you a good rating and
it will be easier for you to sell other items in future. Remember -an
unhappy buyer will definitely ensure that they come in to the site and write a
comment about their unhappiness!
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Write as much as you can in the details field. Put yourself in the shoes of the
buyer and ask the questions he may ask. Examples of some generic questions:
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How old is the item?
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Why are you selling it off?
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Did you buy it brand new or was it second hand at that time?
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So include brand name, Specifications, Accessories, age and condition of the
item, color, model no., physical specifications (size, height, weight etc.),
based on the category you have selected to list your item in.
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Images are very powerful! As needed, put in close zoom pictures of your item
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Tip - You can search the Internet for item image using Google,
Yahoo, or MSN
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| How do I post events in the
Classifieds section? |
This new feature in our
classifieds section allows you to post an event. Your event may be
concerts, exhibitions, food festivals, fairs, etc. To post an event,
click on post an event on the top of the page. It will take you to a form
where you will need to fill in the required information for the event.
You must include an image with your posting otherwise we will not be able to
post your event.
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| Do I have to register for an
account to post an event? |
| You do not need to sign up for an
account or log in to post an event. This feature is open to all users. |
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| How long will it take for my
event to be displayed? |
It will take us one business day
(24 hours) to display your event.
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